To reset the password for your My5 account, go to the How do I reset my My5 account password? login page, choose "Forgot Password," and then follow the instructions to generate a new one.
To begin streaming, download the My5 app to your Roku device, launch it, and enter the activation code at How to activate My5 on Roku?
Installing the My5 app, logging in, and entering the activation code displayed on your TV screen at How to activate My5 on a Samsung Smart TV? are the steps to activate My5 on a Samsung Smart TV.
To finish the setup, install the My5 app on your Apple TV, launch it, and navigate to How to activate My5 on Apple TV? to enter the activation code.
Download the How to link My5 to my mobile device?, enter your account information, and activate it by following the instructions. This will link My5 to your mobile device.